Guests Reviews of Black Hotel

Friendly and helpful receptionist and waiting/bar staff. Great breakfast options and spacious, nice rooms. Convenient location near attractions, with a supermarket close by. Fantastic pool area, kept clean. Amazing staff, accommodating and quick to fix any 

Very good location, close fco and 20 min drive to city centre. Restaurant not very good though. Change of staff makes it much less impressive than when it got noted in Guide Michelin....POOL

Good price for good facilities in the hotel. Supermarket near location. Room clean and quiet.

Swimming pool is in fact a decorative little green lake. The bus station in the area is not cleaned at all. Breakfast poor. Coffe was a joke. Shuttle bus free... for 2EUR/person to matro station or 70 EUR to Airport.

This hotel is nestled down a steep hill, but still close enough to reach the nearest metro. There’s a supermarket nearby, too. The rooms are a good size and clean, with everything you need. The 

The service is too slow and there is a problem in the airconditioning and the frigerators

Helpful and kind staff, beautiful and quiet room, excellent breakfast buffet with perfect choice of food and drinks. Lovely restaurant. Free use of sauna and "palestra", sports facilities. No unexpected extra charges. 

The staff were brilliant and accommodating, spacious bed, hotel shuttle and local bus convenience, spotless rooms, excellent breakfast with plenty of options including gluten free, amazing and helpful staff. 

It was outside of the city so it was very quiet and relaxing. It was luxury for the price that it cost. Staff were very friendly and helpful. It was close to the bus service that led to the metro which went to the city. Close to a supermarket, 

one good recommendation for a restaurant in Rome; one helpful waiter

Very disorganised, no record keeping re:minor changes to reservations; an extremely rude and un-informed reception staff. Poor location with nothing of interest within walking distance. Very dark internally including in stairwells. Negative atmosphere, unhelpful + not particularly warm or polite or welcoming

The staff were excellent and very accommodating. The hotel and rooms were spotless. Easily accessible via bus. The breakfast had plenty of options and the morning staff were excellent. The pool 

The staff were helpful with the language barrier and assisted with directions and information about travel to Rome city. The hotel was well kept, clean and tidy. The room was private and 

The value for money

The unavailability of the pool, not acceptable in a four star hotel

Convenient Facilities and Cleanliness

The hotel is conveniently located a short walk from a shopping center and several restaurants. The rooms are clean and well-maintained with modern furnishings and facilities. The breakfast offered a decent variety of options. 

Budgetfriendly hotel

Distance between hotel and city center is +10 km // Stylish design on the outside, but rooms are rather simple.

Did not like it at all

Breakfast buffet empty at anytime, internet access not working, cleaniliness of the room was poor